Purchase Options & Cancellation Policy
Some products on the Drink Crossed website may be offered as a one-time purchase or as a subscription purchase. This Purchase Options & Cancellation Policy explains how subscriptions work, when customers are charged, and how subscriptions may be changed or canceled.
Subscriptions
When you purchase a subscription product from Drink Crossed, you are enrolling in recurring deliveries based on the subscription frequency you select at checkout.
Subscription options may include:
Every 2 weeks — 25% off
Every 4 weeks — 20% off
Every 8 weeks — 15% off
By purchasing a subscription, you authorize Drink Crossed Corp. to store your payment method securely and charge your selected payment method on a recurring basis according to the delivery frequency you choose. Your subscription will automatically renew until canceled in accordance with this policy.
Minimum Subscription Commitment
Subscription discounts are offered in exchange for a minimum subscription commitment.
Customers may cancel their subscription after the second subscription order has been processed. This means the initial subscription order and the second subscription order must be completed before the subscription is eligible for cancellation.
Subscriptions cannot be canceled immediately after the first discounted subscription order for the purpose of receiving the subscription discount without completing the minimum subscription commitment.
Changing, Pausing, or Modifying a Subscription
After purchasing a subscription, customers may manage eligible subscription settings through their customer account or subscription management link provided in their order confirmation emails.
Customers may change, pause, or modify an eligible subscription, including delivery frequency or shipping information, as long as the change is submitted at least 1 business day before the next scheduled billing date.
Changes submitted less than 1 business day before the next scheduled billing date may not apply until the following billing cycle.
Cancellation Deadline
Once the minimum subscription commitment has been met, customers may cancel their subscription at any time.
To avoid being charged for the next billing cycle, cancellations must be submitted at least 1 business day before the next scheduled billing date.
If a cancellation request is submitted less than 1 business day before the next scheduled billing date, the next order may still be processed and charged, and the cancellation will apply to the following billing cycle.
How to Cancel a Subscription
Customers may cancel an eligible subscription by:
Logging into their customer account and managing the subscription from the subscription portal;
Using the subscription management link included in order confirmation emails; or
Contacting Drink Crossed at info@drinkcrossed.com.
For support, customers may also contact us at:
Email: info@drinkcrossed.com
Phone: (201) 888-3279
Order Processing After Billing
Once a subscription order has been billed, the order may begin processing. Orders are typically processed within 1–2 business days, excluding weekends and holidays.
Once processed, shipping typically takes 3–7 business days, depending on the customer’s location, carrier conditions, and any applicable shipping compliance requirements.
Returns and Refunds
Due to the nature of our products, all sales are final. We do not accept returns or exchanges unless the product is defective or incorrect.
If you receive a defective or incorrect product, please contact us at info@drinkcrossed.com within 14 days of deliverywith your name, order number, and a description of the issue.
Age and Legal Compliance
Drink Crossed products are intended only for adults 21 years of age or older. By purchasing, you confirm that you are at least 21 years old and that you are responsible for understanding and complying with your applicable state and local laws.
Drink Crossed only ships to eligible U.S. states available at checkout.
FDA Disclaimer
These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.
